Bug Report
Before Reporting a Bug
Please check our FAQ page first - your issue might already have a solution! Also, make sure to:
- Clear your browser cache and cookies
- Try using a different browser
- Check if the issue occurs on different devices
- Verify you're using the latest version of your browser
Report a Bug
Reporting Guidelines
What to Include
- Clear description of what went wrong
- Step-by-step instructions to reproduce the issue
- Browser and device information
- Screenshots or screen recordings if possible
- Error messages if any appear
What NOT to Report
- Feature requests (use Contact Us instead)
- General questions (check FAQ first)
- Issues with other websites or services
- Personal account problems unrelated to our site
Need Urgent Help?
For critical issues that prevent you from using our calculator:
- Contact us directly through our Contact Us page
- Include "URGENT" in your subject line
- Provide as much detail as possible
Bug Status Updates
We typically review and respond to bug reports within 24-48 hours. Critical bugs are prioritized and may receive faster responses.
Common Issues & Solutions
Calculator Not Working
If the calculator isn't responding or showing incorrect results:
- Refresh the page and try again
- Check if you're entering valid numbers
- Try clearing your browser cache
- Use a different browser
Page Not Loading
If pages are slow or not loading:
- Check your internet connection
- Try accessing from a different network
- Disable browser extensions temporarily
- Try incognito/private browsing mode
Mobile Issues
If the site doesn't work well on mobile:
- Try rotating your device
- Update your mobile browser
- Try the desktop version
- Check if JavaScript is enabled
Data Accuracy
If calculations seem incorrect:
- Double-check your input values
- Verify game mechanics haven't changed
- Compare with in-game values
- Report specific discrepancies